by Joelle K | Jun 29, 2026 | Founders, Leadership, Marketing, Migrate, Product-Market Fit, Revenue, sales
She had one week until the sales kickoff. New platform. Big launch. Skeptical team. She was rehearsing her answer to the question she knew was coming: “Does it actually work?” Here’s what she had: “It’s a first-gen product. There will be...
by Joelle K | May 20, 2026 | Customer Success, GenAI, Leadership, Migrate, Revenue, sales
A senior marketing leader told me something recently that I haven’t stopped thinking about. His team was a few weeks into a major AI rollout. Enthusiasm was high. A small cohort of internal champions had been trained. Core work processes were being reimagined....
by Joelle K | May 20, 2026 | Customer Success, Founders, GenAI, Leadership, Migrate, Revenue
She came to every meeting prepared. Analysis done. Recommendation ready. Deck tight. And every time, she delivered exactly what was asked for — and then waited to see what the executives would decide. Her peers saw her as brilliant. Her boss knew she was exceeding...
by Joelle K | Jan 25, 2026 | GenAI, Leadership, Marketing, Migrate, Revenue, sales
Executive Summary When Marc Benioff laid off thousands of support staff at Salesforce, betting that AI could replace human expertise, he made headlines. Six months later, his executive team admitted they had “massively overestimated AI’s capabilities.” Customer...
by Joelle K | Apr 12, 2025 | Hiring, Leadership, Migrate, Revenue
Have you ever been told you lack “executive presence”? Or perhaps you’ve heard this feedback about a talented team member during succession planning discussions? This seemingly helpful feedback may be a form of executive presence gaslighting that...
by Joelle K | Feb 2, 2025 | GenAI, Hiring, Leadership, Marketing, Migrate, Revenue, sales
You need a strategic plan Here’s a truth I’ve learned over 25+ years as a tech executive: Your first 90 days as a C-suite leader are critical, but the most successful executives start planning well before day one. How you approach these first 90 days...
